Critical Concerns About Psychiatric Treatment and Patient Well-Being

This 2021 Ricochet article highlights Montréal’s broken system for responding to mental health crises—a system I’ve experienced firsthand. (See end of post for more on police reforms and my experience.)

For years, I have navigated the complexities of the psychiatric system in Québec while striving to maintain my creativity, identity, and well-being. As I write my memoir and openly share my trauma, I have faced not only personal challenges but also systemic obstacles that have made my healing journey even more difficult.

I am also sharing this letter as part of my advocacy efforts. I am reaching out to media outlets to shed light on these systemic issues, and I invite journalists, advocates, and others to read, share, and amplify this conversation. For context, Ricochet Media has previously covered the state of mental health care in Québec, and I encourage readers to explore this article for a broader understanding of the systemic failures many of us face.

The letter below, sent to my current psychiatrist, highlights my recent experiences with psychiatric care, the impact on my mental and physical health, and my fight for proper treatment. I am sharing it here because my story is not just mine—it reflects the struggles of many who have been misunderstood, overmedicated, and dismissed by a system that often fails its most vulnerable patients.

For privacy reasons, I have replaced the names of doctors with initials, but the content remains unchanged.


Dear Dr. Z,

I am writing to express my deep concerns about my current treatment and to request a reassessment of my care plan.

Since our first appointment on September 20, 2022, I have consistently communicated my belief that I am experiencing Complex Post-Traumatic Stress Disorder (CPTSD). My primary diagnosis of bipolar disorder, which I have carried since 1999, has further complicated my treatment journey. Despite this, my symptoms have not been fully acknowledged, and this lack of recognition has significantly impacted my well-being.

Following our most recent session on February 13, 2025, I have been experiencing a severe migraine that has persisted for over 36 hours. Revisiting my most traumatic experiences without adequate support during our session triggered one of the worst migraines I’ve had since 2021. As noted in this PsychCentral article on PTSD and headaches, PTSD and CPTSD are well-documented triggers for migraines. I am certain that the emotional strain of unpacking my trauma during our appointment caused this current migraine episode.

Additionally, your recommendation to resume Cariprazine (Vraylar) is concerning, as my pharmacist confirmed that this medication likely contributed to the debilitating migraines I experienced while on it previously.

From 2009 to 2015, I was followed by Dr. A. at the Montréal Neurological Institute, one of Canada’s leading migraine specialists, during which time we explored every possible treatment option for my migraines. After his retirement, I was followed by a series of other neurologists, with whom I continued to try every available treatment plan over the years. This extensive process has given me a deep understanding of my condition, and previous doctors have trusted my self-awareness in managing my symptoms and recognizing what works best for me.

My creative work is an essential part of who I am and a key component of my healing process. This was acknowledged by Dr. F in 2009 during my six-month treatment at the Allan Memorial Institute, where we agreed on a minimal-medication approach that allowed me to maintain my creativity while managing my symptoms. This approach provided stability and respected the unique interplay between my mental health and creative expression.

Additionally, under the long-term care of Dr. Z (2009-2018), I experienced years of stability. She trusted me completely, supported my treatment choices, and acknowledged the complexities of my mental health without over-medicating or dismissing my experiences. While my time under Dr. W (2021–2022) was challenging, he recognized my creative genius and respected my need for a treatment approach that preserved my creativity without excessive medication.

Given my history and the care I received from Dr. Z, Dr. F, Dr. A., and subsequent neurologists, I am deeply concerned about the current trajectory of my treatment. I am requesting a reassessment that takes into account my lived experiences, past successful treatments, and the recognition of my CPTSD as a core factor in my overall mental and physical health.

Thank you for considering my concerns. I hope we can work collaboratively to find a treatment plan that respects my mental health needs and my creative identity.

Sincerely,

Ilana Shamir


I share this letter not just as part of my personal journey, but as a call for change in how creative minds are treated within the psychiatric system.


The Gap Between Policy and Practice in Police Responses to Mental Health Crises

The Gap Between Policy and Practice in Police Responses to Mental Health Crises. While the SPVM established the Équipe de soutien aux urgences psychosociales (ESUP) in 2012 to provide appropriate responses to mental health crises, my personal experience in 2021 reveals that this system often fails to deploy the right resources when they are most needed.

That year was an exception in an otherwise stable life—I have long managed my mental health, but 2021 was a severe crisis, an intense period of pressure that led to frequent police visits. Although further measures have reportedly been adopted since the COVID-19 pandemic to improve crisis interventions, those changes came too late for me. Most interventions during that time were benign, but not all officers were adequately trained, and one encounter involved extreme brutality, including the use of a knee on my neck—an inhumane and unacceptable use of force that no one in crisis should ever endure. My experience highlights the gap between policy and practice in Montréal’s mental health response system.


Please note: I am open to discussing my experiences further with journalists, advocates, and others who wish to shed light on the urgent need for mental health system reform.

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18 responses to “Critical Concerns About Psychiatric Treatment and Patient Well-Being”

  1.  Avatar
    Anonymous

    So many people have tried telling you to manage your feelings of rage by practicing relaxation techniques and mindfulness. Many well-wishing followers are trying to help you get grounded to ease your pain. Managing your anger by releasing it doesn’t mean forgetting your past hurts; it means taking care of yourself. It’s about controlling your thoughts and feelings before they control you. It seems like it may already be too late.

    These people aren’t stupid or irrelevant to your cause. If they’re wishing you goodness, it’s because they see your need. However, you respond with more anger, demean them, and put them on display on social media as if they know nothing. These people will back away and stop offering helpful words, they will just end up observing the decline unable to support you because you’re mean and volatile. No one knows how you’ll respond! Interacting with you on social media is like playing Russian Roulette. Your doctor can see, like the rest of your social media, that you’re in crisis. Your doctor doesn’t want to worsen matters with addictive drugs. Instead, they recommend “Maxeran” as possible injectable for your migraine at the ER. You can take control, understanding that you’re the only one who can mitigate your body’s response to pain – psychological and physical! The cause, and the solution all lie with in YOU!

    You need to stop wallowing in rage, which affects your hormones and increases negative symptoms. High Cortisol levels are most likely the cause of your symptoms. Stop lashing out at those trying to help. Stop being the hurt child your mom electrocuted at six months of fetal existence (where the amniotic fluid helped protect you and your still practically non existent nervous system). Realize your present and future both depend on your thoughts and actions! No one else’s. Be the adult you claim to be and understand you need to get over it. If not, things will worsen – for yourself and your poor dog…again!

    Not everyone can be wrong, and you right. When dynamics appear this way, take a step back and look at yourself. By the way, your mom has the right to set boundaries, considering your rage and her age. Even if she’s a narcissistic abuser, it’s in her best interest to stay away from you, given your vicious behavior on social media during crises.

    Liked by 1 person

    1. Smiler Avatar

      If you think this is a repeat of 2021, when I lost control, you are sadly mistaken. 😐😑

      Liked by 1 person

    2.  Avatar
      Anonymous

      I’m sitting here hardly knowing where to start, Mr or Ms Anonymous, so I would like to start by introducing myself: my name is Gwenna Wheeler, and I’m happy to share my identity with everyone who takes the time and cares enough to follow and comment on Ilana’s blog.
      it does seem like you may be coming from a place of caring with your comments and advice, although you may not be aware of a few things:

      1. Everyone process grief and loss differently;
      2. individuals who have experienced traumatic or unconventional childhoods have a greater chance of spending their lives struggling to manage grief and loss;
      3. Anger feels powerful and until a person’s vulnerability can gain a little bit of strength, anger is there to “protect “ them until such time that the person can deal with the trauma, little by little;
      4. Anger is definitely one of the five stages of grief and no grieving process looks the same for everyone.
      5. What helps is support, understanding, and no judgement towards the person struggling to level themselves.
      6. what doesn’t help: Criticism; telling the person everyone is against them; name calling (ie “you’re mean”) deciding what’s an acceptable and appropriately for them to deal with their trauma and their loss and the. Passing judgement on a social media platform behind the protective cover of an anonymous post…
      7. Was your intent to chastise, scold, and ridicule her progress, belittle her grief, and did you know that we are coming up on the one year anniversary of the death of one of her very dear friends or that her other “rock” in life, her beloved father, has only passed less than six months ago? Did you know that or did you care.

      lastly… how dare you “speak for all of us”? You don’t speak for me and you never will. I do not know Ilana’s mother or family or whoever else you decided you’re speaking for, but I only have this to say – she doesn’t need your advice, your guidance or for you to decide what’s best for her. She is an intense, creative, passionate and volatile human who also has a tender heart of gold. If her personality or grief or attempts to advocate for herself scare you, then I get it. Not everyone deserves a seat at her table, and it’s absolutely your loss. And PS – don’t even think of coming for my friend again, not now or ever. I absolutely nothing more than to show others what mean actually can look like.

      signed,

      a 60-ish well adjust professional and grandma and lover of all animals and most people.

      Liked by 1 person

      1.  Avatar
        Anonymous

        wow!! You’re a wonderful human!! That was a great read! Love Tracy

        Liked by 1 person

      2.  Avatar
        Anonymous

        I’ve had time to cool off, re-read the information that was shared on this blog, and the first comment by “Anonymous.” Nowhere did I see a correlation between what Ilana shared about her experiences with the healthcare system, and the Anonymous post.
        The references to anger, meanness, information about Ilana’s past – never mind a reference to Ilana’s mom – all suggest that there is “something else going on.” And that’s fine – it’s understandable. We ALL have families, and “dirty laundry” and past hurts that are hard to let go. But, does it ever solve anything to accuse a person of going public with such personal information by actually commenting on a public forum? Wouldn’t a personal “tough love message” to Ilana, sent directly as a private message, been better? At least then you wouldn’t be dealing with the judgement of someone like me, right now.
        I do know a few things about people who struggle – I work in the court system and see, every day, all day long, people who have problems with addiction, mental illness, insecurity with food and housing, and sometimes just people who made some bad choices due to a lifetime of bad choices, and not thinking they could do any better. They have regret, shame, and I know for a fact that “tough love” speeches have their place, sometimes and with some people. But the guy whose wife OD’d over the weekend, who is caring for his senile grandmother and mentally ill 35 year old brother? He doesn’t need his ass chewed about missing court.
        Why am I saying all this? Because I can see that your post was thoughtful, well written, articulate, and I can’t help but think you could be an asset and advocate for people who are fighting the system. Instead, you chose a different approach.
        There simply aren’t enough adjectives in the English language to express my feelings towards bullies, cowards, so-called “friends” who choose to do this to anyone, even my worst enemy, much less a friend. Do you have any idea how much courage it takes to expose your vulnerabilities, to share your flaws and mistakes and struggles? Any idea? Probably not. It takes more courage then I have, that’s for sure. I absolutely agree that people have the right, and should, set boundaries for themselves, whether it’s family, or not. Why you couldn’t do the same thing means that my initial shock, surprise and anger has actually turned into pity and regret that I wasted any amount of time or brain power responding to what might be the “best” example of cruelty that I’ve seen in quite a long time. And that’s saying something (reference my previous experience in working in court every day.)
        It’d be just SUPER if you read this, had a change of heart, took back the threats you made about Ilana’s dog (don’t get me started!) but I doubt it. Because you aren’t interested in what anyone else has to say – not even Ilana. I just have so many questions, so if you actually care to have a conversation about my friend, hit me up. Clearly – I have nothing better to do at the moment. Peace out!

        Liked by 1 person

      3. Smiler Avatar

        “Clearly I Have Nothing Better To Do At The Moment: A Love Letter” should be the title of one of my upcoming books, Gwenna.

        I for SURE did something right ALL ALONG to earn such a fiercely loyal friend who’s been there ALL ALONG… just somehow ONE degree of separation away because our beloved Nicky kept all her friends compartmentalized for reasons of her own. Can you imagine how she must be LAUGHING HER FUCKING ASS OFF at this comment thread right now?! I can’t even.

        I can’t wait to see you again. Meeting up with you was like meeting a soul-sister. It was so effortlessly COOL spending time with you in some of my favourite hangouts in this city that I’ve never found it in me to truly love or appreciate. But you made that happen.

        And the way you consistently continue to show up for me—the way few people ever have in my life least of all my mother or any of her family members save for a distant cousin who shows her support on a daily basis and has done for years… no amount of gold in the world could ever buy.

        You are precious and I adore you for it.

        Ilana ❤️❤️❤️

        Liked by 1 person

    3.  Avatar
      Anonymous

      Having been on the receiving end of manipulative people – a parent, bosses at work, professionals in creative circles, and most recently a step-daughter – I can tell you this.

      I was always calm. 40 years on they (the manipulators) still think they can behave in outrageous ways towards me and I should calmly accept it. For me the end result of being calm is precisely what the manipulators wish for. They can get on with their own lives in any way that negatively impacts upon me, and not have to trouble themselves ever with considering how they trample upon my rights.

      40 years of being calm got me nowhere and the manipulators exactly where they wished to be, so I eventually rebelled. Admittedly my rebellion was a calm one, carefully planned and executed so that it would be clear to observers that I was in the right, manipulators started to find themselves coming unglued. You see, their lives were totally fabricated around manipulating me for their own comfort, be it physical, emotional or financial. When I extricated myself from their parasitical behaviour their lives fell apart.

      So, when someone tells another to stop revealing what has been going on, tries to silence that person, I recognise the words of a manipulator desperately clinging to their perfect fantasy about their own righteousness, and the benefits of having their target remain dedicated to them. When someone tells another – who actually is being calm – to “be calm” I recognise the desire to prevent the truth from getting out, or the controlled from escaping. I do not believe the author of the original post has caused you any harm, but I suspect that you have caused them a lot, and wish to continue doing so. Any aggressive response to my calling you out on this, will confirm all that I have said.

      Liked by 1 person

      1. Smiler Avatar

        Thank you for your comment. What’s interesting is that this person posted anonymously, and I’m honestly not sure whether she intended to or not. There’s an ongoing issue with the WordPress platform where some of my friends try to comment under their own names but are unable to do so, so perhaps this wasn’t her intention. Regardless, the detail she revealed made it blatantly clear who she is.

        It’s fascinating how she thinks that after all the harm she’s done to me, she’s in any position to tell me how I should be processing this particular stage of my life—having lost my father three months ago and being shut out by my mother, despite my extensive and costly efforts over the past few months to reconcile with her. Efforts I funded with the inheritance my father left me, trying to repair a relationship that had been broken from the start and was never mine to fix.

        This anonymous commenter positioned herself as a helpful neighbour at one point—assisting me in finding a social worker when I was deeply vulnerable and repeatedly hospitalized by a broken system incapable of providing adequate care for someone who has endured severe trauma like I have. But before my last hospitalization, I apparently said something that set her off, and in an instant, she flipped from helpful friend to malicious enemy.

        During my final hospitalization, she took it upon herself to rehome my support animals without my consent and without going through the SPCA, as required. She then defamed me with baseless, absurd accusations, attempting to paint me as an abusive pet owner to justify her cruel, immoral, and malicious actions. I had a solid case for defamation and emotional distress against her and her co-conspirator, but lacked the funds to pursue legal action. Now that the statute of limitations has expired, she probably believes she’s safe from consequences. But let me be clear: the court of public opinion is still very much in session, and if I were in her shoes, I’d be terrified of the karmic reckoning headed her way.

        She really should have thought twice before messing with the likes of Ilana Shamir.

        By the way, in case you missed it, you might enjoy my response to the pathetic attempt at intimidation she left here. She had the audacity to liken engaging with me on social media to playing Russian roulette—while simultaneously loading the gun herself and aiming it squarely at her own feeble head. Honestly, I’m grateful. Crafting a response to her ill-advised comment has been nothing short of delightful.

        When Gaslighting Masquerades as Care

        Liked by 1 person

  2.  Avatar
    Anonymous

    Thom McCarthy

    Ilana, I hate that you are experiencing these mental health challenges. My current challenges with PTSD and chronic depression are minuscule beside your issues. But, I understand the shortcomings of the Mental Health System in Québec, New Brunswick and Canada overall.

    I want you to know that I am behind you 100% and support your efforts to push the system forward. Keep it up my valued friend.

    Liked by 1 person

    1. Smiler Avatar

      Thank you Thom. I know you have my back, and I’m using my platform to speak for ALL of us. 🙂🤗

      Liked by 1 person

  3. Tracy Guitard Avatar
    Tracy Guitard

    I don’t understand why “Anonymous” doesn’t see that you are actually doing well controlling your rage and anger through your blog and writing! And low key presuming that she may lose another well loved and cared for pet is just plain cruel!!!

    Tracy Guitard

    Liked by 1 person

    1.  Avatar
      Anonymous

      I’m thinking that maybe Anon tried to extend a helping hand by being supportive and then was hurt by Ilana’s actions and words? When Ilana blocked Cathy? After all..what did Cathy say? I don’t think Cathy was coming from a bad place. It is also true that a state of perpetual rage and anger is not conducive to health..and that letting go of this does not mean your trauma is not validated. It just helps one manage life better to be in a state of peace and calmness. I also think that Anon wasnt threatening the dog…I think Anon was more concerned that something could happen and the dog be taken away again…adding to more unwanted grief. That’s my opinion.
      Regards Winnie

      Liked by 1 person

      1. Smiler Avatar

        Cathy said to stop playing the victim, stop complaining and be grateful instead. Is that kind? Asking for a friend. 🤔

        Liked by 1 person

  4. tbearbourges Avatar

    Je croyais qu’avec Me Too (Moi Aussi) l’omerta familiale sur la maltraitance des enfants était en voie de disparition. Je m’aperçois que NON avec ce que subit Ilana de la part de sa famille parce qu’Ilana a besoin d’écrire ce qu’elle a vécu pendant son enfance. Personnellement je la connais depuis 40 ans, ayant été son père par intérim (je n’aime pas le nom de beau-père qui prête à confusion) quand je suis devenu le conjoint puis le mari de sa mère. Et c’est sa propre mère qui m’a raconté ce triste vécu qu’elle essaie d’exprimer par écrit. Et maintenant certains acteurs (actrices) de ce drame essaient de la faire taire en sapant son moral pour la faire passer pour folle. Je suis très indigné et je me porterais témoins s’il le faut… même si CES GENS LÀ essaieront de me faire passer pour un gâteux parce que je termine ma 85ème année. Mais il y a tout mes amis et mon entourage pour certifier que j’ai toute ma tête. À bon entendeur SALUT !!!

    Liked by 1 person

    1.  Avatar
      Anonymous

      Thom McCarthy

      Je suis complètement d’accord avec ton analyse de cette terrible situation émotionnel. Nous sommes ensemble avec notre support pour Ilana .

      Liked by 1 person

      1. Smiler Avatar

        🙏🙏🙏💛

        Liked by 1 person

  5.  Avatar
    Anonymous

    It is just awful what you have to go through to get the *right* support. I feel for you as I have been there. I still am, though further ahead in my journey in some ways. The inadequacies of a system which leave vulnerable people to fight their corner against a system which simply does not care is reprehensible.

    Speaking of which, the first anonymous response to your post shows a woeful lack of empathy, and knowledge. I have been battling CPTSD for years. I have also been so angry, and any person worth their salt should know that anger is part of the healing journey. You *have* to go through it and terrible, terrible grief to reach acceptance and process what was done to you. That’s right, this was not her choosing, it was done to her.

    For CPTSD you also need appropriate therapies that work for the individual – NOT medication. You cannot medicate trauma away. If it isn;t processed it is still there, waiting to be triggered. And talking of being triggered, “anonymous” clearly knows Smiler and what she has been through and yet triggers her with veiled threats to her beloved dog. This is not kindness. It is not empathy, It *is* ‘get back in your box and pipe down’.

    If Smiler is angry, then she needs the correct therapy to process her trauma. She needs supportive people around her. What she does not need is relaxation techniques and mindfulness!! Are you kidding?! Think of a time when you were angy, Anonymous. Did being told “you just need to relax” help at all? Did it make you less angy?! Meditation and mindfulness certainly has it’s place, but it will not help with CPTSD. And that, is a fact.

    Liked by 1 person

    1. Smiler Avatar

      Thank you for your support—it truly means a lot to me. I think you might enjoy reading this post, where I had great fun dissecting her comment and addressing each point systematically:

      When Gaslighting Masquerades as Care

      I’m currently working closely with my psychiatrist and my stepfather—who subscribes to this blog—to adjust my diagnosis to Complex Post-Traumatic Stress Disorder, as well as neurodivergence and ADHD. This shift should help change how the medical establishment has been approaching my care. After all, “bipolar disorder” has always been recognised as an overly broad diagnosis to begin with. 😐

      Liked by 1 person